ENERGY

Your question concerns

  • GRID CONNECTION AND METERING

    Moving into a new apartment? Do you have questions about your electricity or gas meter?

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  • FREE CHOICE OF SUPPLIER

    Are you looking for a new electricity and/or gas supplier? Do you wonder on how to switch from your current supplier to a new one?

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  • CONTRACTS, INVOICES AND PRICES

    Which information must appear on an electricity and a gas bill? How can you find out more about the origin of your energy? Learn to better understand your contracts and invoices!

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  • MY RIGHTS AS A CONSUMER

    Who can you contact if you do not agree with the information provided by your network operator or supplier? How can you terminate your current supply contract? What are your rights if you cannot pay your bill ?

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  • PRODUCE AND SELF-CONSUME ELECTRICITY

    What should you consider before buying and installing your own photovoltaic system? How can you consume the electricity from your PV plant yourself and share it with your neighbours ?

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  • ELECTRIC MOBILITY

    Which charging station can I have installed at my home? What technical regulations must be respected for such an installation ?

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