WelcomeTO YOUR INFORMATION PORTAL
MyILR.lu helps you to find information and advice about telephony, Internet or energy.
Is something incomplete? Report it to ILR by filling in an online form
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01Do you have questions about telephony, Internet or energy ?
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02Welcome to the information portal for consumers
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03Find all the informations and answers to your questions
Front page information
A new network use tariff
On 1 January 2025, the Luxembourg Regulatory Institute (Institut luxembourgeois de Régulation – ILR) and network operators will introduce a new tariff structure onto the electricity market.
FIND OUT MOREI need information about my services:
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A new network use tariff
On 1 January 2025, the Luxembourg Regulatory Institute (Institut luxembourgeois de Régulation – ILR) and network operators will introduce a new tariff structure onto the electricity market. FIND OUT MORE -
Geographical survey of electronic communications networks
Check out the quality of landline and mobile networks FIND OUT MORE -
Copper phase out
The copper network will gradually be replaced by a fibre network. Check your copper disconnection date FIND OUT MORE -
LANDLINE TELEPHONE – INTERNET
Would you like to change operator? Is your internet connection unstable? FIND OUT MORE -
MOBILE
Do you have any questions about your contract? Have you signed up to a premium SMS service? FIND OUT MORE -
Electricity and natural gas
Do you have questions about your electrical or gas connection? Would you like to change your supplier? Are you interested in self-consumption or a charging station for your electric car? FIND OUT MORE
The “Institut Luxembourgeois de Régulation” Has been helping consumers since 1997
Since the electronic communications, energy, and postal service markets were opened, the ILR has been there to regulate it, promoting a competition-driven and open market, and to act in the interests of consumers.
This portal helps consumers find the answers to any questions they may have about electronic communications.
Find out more about our services
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More informationCHECK the quality of your internet access
Checkmynet.lu is a measurement tool that tests the speed and quality of Internet connections.
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More informationNatural gas and electricity comparator
Calculix.lu generates an exhaustive comparison of all the electricity and natural gas offers available to you.
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More information
FIND OUT MORE ABOUT THE QUALITY OF TELECOMS NETWORKS
Here you will find maps showing the coverage of fixed and mobile networks in Luxembourg.
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More informationIs your connection ready for the transition?
Copper connections will soon be replaced by a high-capacity network. Check your connection status now.
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More informationShare your electricity
This website provides a general description of what electricity sharing means and the benefits, rights and obligations it entails for those involved.
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More information
A new network use tariff
On 1 January 2025, the Luxembourg Regulatory Institute (Institut Luxembourgeois de Régulation – ILR) and network operators will introduce a new tariff structure onto the electricity market.
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More informationCompare & choose your telecommunications offer in Luxembourg
Price, quality of services, network coverage, smartcompare.lu adapts to your priorities.
